![]() ![]() ![]() When it comes to producing custom imprinted orders, rest assured that you’ll be notified every step of the order process from acceptance to delivery. If you need to change your order, please contact your us as soon as possible and we’ll be happy to assist you! Once the production for your order starts, we can no longer accept a cancellation. We can cancel an order that has not yet been approved / placed into production. Occasionally, production times may be extended due to inventory availability and/or number of orders in queue, we will communicate any delays prior to production. We also list estimated ship/delivery dates for your order on the Order Acknowledgement and confirmation emails. This is the number of business days it takes to produce your order after you’ve approved it for production. Production times vary by product and are listed on every product page under the Standard Decoration tab. Keep in mind that we can adjust your logo colors, size, placement, etc. If there is a problem with your artwork file(s), our customer care experts will reach out to you for clarification. We’ll make sure that your custom branded products look awesome!Ībsolutely! Before anything is printed you will be emailed a Digital Proof for review, which you’ll be able to Approve of Request Changes to. Our in-house design team will process your artwork by adjusting its size to fit the product’s imprint area, adjusting imprint color, and placing it on the product to make sure it matches your expectations. Why can’t I see an instant preview of my logo?Ĭustomization of products requires great attention to detail in making sure that your logo or design will look their best on a specific product. You can upload your artwork file(s) directly from the product page during the confirmation of the product or by emailing STEP 5: Once production is completed, you will receive an email with tracking details and then a follow-up once your branded products are delivered. ![]() STEP 4: Production of your order starts after we receive your approval of the Digital Proof. STEP 3: Before anything is printed, you will be emailed an Order Acknowledgement and Digital Proof which you will be able to Approve or Request Changes to. STEP 2: One of our customer care experts will be assigned to review & process your order. STEP 1: After placing an order, you will receive an automated email confirmation. Our customer service hours are Monday-Friday 8:30AM-6:00PM (CST). We love helping customers! Initiate an online chat, call 80 or email. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |