![]() HP Print and Scan Doctor is a utility that can fix HP printer connectivity issues. Select the checkbox for the HP printer’s serial number.Note that the printer should be on when updating its firmware. Then click the downloaded firmware file to open the HP Printer Update window.Click Download to save the update printer firmware.Then scroll down to and click Firmware on the printer’s page.Enter your HP printer model in the search box, and click the Submit button.Click Printer on the HP Customer Support page to open a search box.To update HP printer firmware, open this HP Customer Support webpage. Firmware updates for some HP printers might also fix the There was a problem connecting to the server error.Then users have configured the printer to utilize Google’s DNS instead of the router’s DNS server. Select the IPv4 tab, enter 8.8.8.8 as the first DNS there, and click Apply. ![]() Then click Wireless on the left of the Network tab. To do that, open the Embedded Web Server page as outlined above. Some users have confirmed they’ve fixed server connection errors by changing the DNS server for the HP printer to Google’s 8.8.8.8 IP address. Adjust the DNS Settings for the HP Printer Then users can go through the Web Services setup wizard.Ĥ.
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